Alitalia’s been bankrupt once before, and emerged. That was bad. Unfortunately, Alitalia does not offer TSA PreCheck, so all of its passengers from the US must remove their shoes and take laptops out of bags. Despite the haphazard boarding, we were ready to go on time, welcomed by an announcement by the first officer “on behalf of Captain Amedeo Bianchi.” It’s always nice when the skipper is introduced by name. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Aside from the bus-gate annoyance, so-so food and substandard IFE screen, Alitalia provided a smooth flight in a nice seat. Panasonic Avionics’ GCS WiFi, LiveTV and 2G GSM connectivity, plus the eX2 IFE system will be installed on all A330 and Boeing 777 aircraft. I am flying the Alitalia A330-200 in economy this July. Several modules of the International Space Station have been built in Italy, and the science section of the IFE largely consisted of videos about it produced by the Italian Space Agency. Please view our advertising policy page for more information. If you need more leg room then sit in rows 9 and 10. This flight in premium economy from New York JFK to Rome’s Fiumicino airport was the return leg of a round trip from Italy to the US. Row 8 could recline far back into my space, though. Alitalia Airbus A330-200 Magnifica Class . Afterwards we were also offered a coffee and a salty snack. It was fine on a sunny June morning, but would have been miserable in the rain or in Rome’s stifling high summer. See, I still managed to get Delta SkyMiles credited, The Best Credit Cards for Airport Lounge Access in 2019, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Breakfast was served as we overflew the middle of France, 75 minutes from landing. Charging was also available via the USB plug under the IFE monitor. Terms apply to the offers listed on this page. would fly Alitalia again for sure since we often fly to Rome. Economy has 263 seats in a 3-4-3 config; Premium economy has 17 seats in a 2-4-2 config; Business class has 20 seats in a 2-2-2 config; this is pretty standard for these aircraft. We were seated in premium economy 8A, 8C (right by the boarding gates pics provided). This is the version of our website addressed to speakers of English in the United States. For example, the site told me that flight AZ603 from JFK to Rome FCO didn’t exist, and the app said it was operated by a partner airline. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. The flight attendents were very caring. Alitalia has a mixed reputation, which my experience with the airline confirms: Its cabin crews can be a delight or occasionally downright rude, but on AZ603 that day they were neither, and delivered an efficient if minimalist crew-interaction experience. For an explanation of our Advertising Policy, visit this page. Change fee $300. That said, I wouldn’t fault the cabin crew for any major service flaw. I only noticed three classes on flight: first class, premium economy, and economy. Airbus A330-200 EI-DIR is operated by Alitalia in full SkyTeam livery. Please view our advertising policy page for more information. The inflight entertainment was a low point: The content wasn’t very exciting and presented on a low-resolution display that felt very early 2000s. the airline’s Boeing 777-300ER flagship was pushing back from the gate j, ust outside the lounge windows. But before we go further, you’re probably wondering: Should I fly a bankrupt airline? I was in seat 9J, in a block of two seats, ideal if you’re traveling as a couple, which I was not. It was already full, with unruly kids running around the small 17-seat cabin. Yet it had no money to replace a logo that changed 10 years ago, on the door of the lounge at its most prestigious international destination? View our latest valuations here. Only later did I notice that the scratch card was valid until May 31, a week before my flight. *Bonus value is an estimated value calculated by TPG and not the card issuer. If anyone has flown the A330-200 in a newly refurbished cabin please inform me on these three things: Bellissimo! My choice came down to beef or pasta, described vaguely by flight attendants. 9,838, worth $118 at our current valuations. Travel period: all year. adequate flight. (Bring a three-prong adapter if you want to use your own instead of the airline’s mediocre headsets.). Upgraded seats from economy to premium economy for $197.81 (USD) per person (3 days before flight)The Day of flight: - Arrived at JFK airport at least 4-5 hours early (to enjoy Priority Pass Lounge) however some new TSA rule required emptying of bags with food, medication and it delayed the process. If the airline that two bankruptcies couldn’t kill is still there the next time I need to fly from the US to Italy, I will consider flying its premium economy again. This departure was no exception. Good seat and legroom. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Twelve hours over the Atlantic I'll have the chance to watch some movies, try the food experience the staff's professionalism and write some reviews. No-frills food, served fast and undistinguishable from coach-class fare, was the gist of meal service on this flight. I just happened to know from experience. After dinner, the usual trays with tea or coffee were presented. Only those same unruly children occupying a lot of premium economy broke the quiet. I also got a bonus for being a Platinum Medallion member, bringing my total haul of SkyMiles to 9,838, worth $118 at our current valuations. The priority line for business, premium economy and passengers with elite status was clearly marked in SkyTeam’s signature red, indicating SkyPriority lines. The Wi-Fi wasn’t fast enough to do anything more than text. Food for premium economy/economy came after first class. That big jet is another of Alitalia’s bizarre incosistencies. We booked economy flight seats for two in May 2017 for a trip in Oct 2017 departure JFK 4:15pm to arrive in Rome approx 6:00am thru a third party. Seat map of the Airbus A330-200 (332) Three Class This airplane has 256 seats divided into three classes: business, premium economy and economy. These were never ordered by Alitalia. This aircraft flies with 20 Business Class seats, 17 Premium Economy seats, and 219 Economy Class seats. It taste good (see pics). We’ve reviewed its transatlantic service in business, finding it good, and coach, with less remarkable results. This morning I try Alitalia Transatlantic for the first time in Premium Economy which boasts the same cabin as Air France. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The 38 inches of legroom is a vast improvement over 32 in regular coach, and even at 6 feet 2 inches, I did not feel cramped. I’ve seen Alitalia do pasta spectacularly well on flights from Italy or badly on flights from the USA, so I got the beef. According to Seatguru, these seats come with a 44″ pitch x 21″ width. , EI-EJO, for tax reasons — again like almost all of the Alitalia fleet. For example, 60,000 points are worth $750 toward travel. You can reasonably expect it to continue flying through 2019. Trying to check in online or in the Alitalia app resulted in constant errors. Premium Economy klasa dozvoljava dva čekirana besplatna prtljaga do 23 kilograma težine, a njih putnici mogu čekirati na zasebnim šalterima namenjnenim samo za Premium Economy klasu. Alitalia has twelve of the twin engine A330-200, and another three on order. In addition, the bi-monthly entertainment program may not be available on the 1st day of the month. The saucer featured the beautiful Alitalia logo, a swooping variation of the 1967 classic designed by Landor & Associates, which also appeared everywhere from napkins to trays. Alitalia A330-200 aircraft feature a three-class cabin configuration: the Business Class cabin, the private Premium Economy cabin, and the refreshed Economy Class cabin. Per Delta’s partner-airline earnings chart, flying premium economy on Alitalia yielded an amount of redeemable SkyMiles equal to 150 percent of miles actually flown. Attention to aesthetic detail. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. After going bankrupt, the airline actually expanded its long-haul fleet, leasing that stretch-model 777 at a. of a million dollars a month. When my outbound leg from Milan to New York via Rome in April was canceled, Alitalia rebooked me on Emirates, a snafu for which I still managed to get Delta SkyMiles credited. At around 3:25PM the cabin door closed, with … Alitalia operated 14 wide-body long haul aircraft Airbus A330-200. With security taken care of at 4:30pm for a 5:45 departure, I had time for a lounge. Have you been here? Delivered new in 2012, it bore an Irish registration, EI-EJO, for tax reasons — again like almost all of the Alitalia fleet. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. BBC World and CNN International live feeds both streamed well. In this lounge, the walls are adorned with paparazzi photos of movie stars getting on and off planes in the golden age of Rome’s Cinecittà film studios. What airline has been bankrupt since 2017, but keeps flying thanks to government loans and might even end up getting an investment from Delta? During flight, it’s separated by heavy curtains from the economy section behind and the galley in front. Right above it was a network outlet, an anachronistic touch from the days before Wi-Fi on airplanes made connecting to the Internet with a cable obsolete. Upon finally boarding, I got a glimpse of business class. a passenger asked for a cup of water from the stewardess at around 8 and they gave it to him after 10:00 pm !! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We may receive compensation when you click on links to those products. Hear the Engines Roar when we take off and you can see the new Terminal that is being built. (The Americano I requested out of curiosity proved that my seatmate’s concerns were justified.). with pithy and informative blurbs, obviously the work of a savvy music writer. Pilotseye.tv - Lufthansa A380 Descent and Landing - … Alitalia Airbus A330-200 for FSP model. Reservationist said she could only request seat assignment. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). With Premium Economy, discover a new way to fly: exclusive benefits on long haul international flights, on A330 and B777 aircraft, with an Economy ticket. Meal menu order were taken before take off in first class only. In this trip report, I review Alitalia Business Class New York (JFK) To Rome (FCO) on the A330-200. I liked the unobtrusive service that maximized sleep time, but expected a marked differentiation from economy. For Alitalia, added fees get more complicated when it comes to extra pieces and overweight/oversized baggage. and the last note was about their services. Why can’t a company with such a developed sense of aesthetics extend that same attention to every aspect of the passenger experience? During boarding, flight attendants brought out a tray with blood-orange juice, prosecco or still water, followed by American or Italian newspapers. And where was Lollo off to on a long-range DC-8? 26:52. the flight was too crowded. (My devout seatmate would have been happy to know that he was once selected to fly the Pope). I landed in Rome with 25 minutes delay at 8.15, departure of next flight was at 8.55, and Alitalia decided to rebook me instead of trying to help me getting to the flight in time. Again like many premium-economy seats, adjustment was mechanical, not electric like in biz; a button in the left armrest controlled seatback recline and another in the right one extended the footrest. A tiny Italian flag on the adjustable headrest added a touch of class. Alitalia’s basic baggage policy follows a general trend: free carry-ons plus traditional inclusions for checked bags (1 for Economy, 2 for Premium Economy, Business and First). Dinner began to be served just half an hour after takeoff at 6:50pm, a very early dinnertime for many Italians but one that enabled passengers to sleep longer. Flight in Premium Eco Boeing 777-200ER. Alitalia has received its first new Airbus A330-200 aircraft from the Airbus facility in Toulouse, France. Review, photos and rating of Alitalia AZ785 Tokyo (NRT) → Rome (FCO) by giancarlo330 . Someone less innocuous than a curious journalist might easily have gotten hold of the list. You also need qualifying spend to make an elite tier, and this flight got me $1,283 in those Medallion Qualifying Dollars, or 30 percent of the miles flown. The bathroom was just in front of the premium-economy section, ensuring it was shared only passengers in that cabin. Compared to what coach class would have been on an eight-hour flight, premium economy legroom proved to be worth the cost. BEST FOR: Convivial service, great food and wine and a comfortable overnight PRICE: Roundtrip Magnifica class fare started at $10,830 FLIGHT TIME: 8 hours 45 minutes That’s Alitalia, Italy’s flag carrier and member of the SkyTeam alliance which, despite its dire financial straits (and culturally insensitive advertising), is still very much a presence in the US. We'd received notification to upgrade our seats thru Alitalia a week before flight (premium economy & First Class). It was then time for a nap. This post contains references to products from one or more of our advertisers. I had better luck with the excellent music section, an eclectic mix of around 100 CDs presented with pithy and informative blurbs, obviously the work of a savvy music writer. © 2021 THE POINTS GUY, LLC. Flying SkyTeam partner airlines is a good way to earn a ton of Delta miles quick. Alitalia refreshed their business … While still on the ground I decided to go to the lav to change into pajamas. I ignored the worn, wobbly footrest at my seat and stretched my legs under the seat in front of me all the way to Rome. I have never taken a long-haul Alitalia flight that did not begin with having to wade through a throng of passengers who did not have access to the priority boarding lane but had been camping there for a while, amid indifference from ground staff. Tickets must be purchased 50 days prior to departure date. I got a seat with very good legroom for a relatively good price. Airlines do not share passenger names, because of privacy laws and security issues. Glad they were short flights. On that day, the airline’s Boeing 777-300ER flagship was pushing back from the gate just outside the lounge windows. Alitalia Fleet Airbus A330-200 Details and Pictures. Alitalia A330-200 EI-DIP. Alitalia operates three class version of Airbus A330-200. And while 150 movies, TV-show episodes and lifestyle videos might seem like a lot, there wasn’t much that I wanted to watch among the bland, mainstream selection. There can be sound technical reasons for that, so I wasn’t upset, but I was annoyed by the paltry 10 MB of free internet offered to premium-economy customers with a scratch card distributed by the crew. It was the standard-issue international coach-class beef with peas and carrots: salty, nondescript, filling and forgettable. they opened the gate but suddenly when all passengers were goring to take the airplane, they stopped the queue and we had to wait for more than 45 minutes! Entered bid 3 days later with the lowest bid possible for premium economy (145 Euros) and within 24hrs received notification that bid was accepted thru Alitalia's website. Alitalia's fleet of 100 aircraft includes planes with one-cabin (Economy Class), two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy … A RED VENTURES COMPANY. I ate the cost, but that interaction did not go into the positive column. Yet there was no jetway for us, and we had to take a bus. Had I bought my ticket on Delta.com to fly the same flight on Alitalia, I would have earned far fewer qualifying dollars. This time, though, Casa Alitalia surprised me in a good way, once past a sad-looking entrance still sporting the airline’s old logo. Flying Florence ZÃ¼rich thru Rome in the morning is risky, because the chance of missing the connection is high and if you do so, next flight will bring you at destination 7 hours after the original flight. No user reviews could be found. And I appreciated hugely, on an overnight flight, the lack of annoying PA announcements while the lights were out. “Ehh, caffè americano,” he replied in a tone that said he understood her unexpressed concern. See the entertainment schedule NOTE: Our in-flight entertainment program varies by type of aircraft.For this reason, some of the programs presented may not be available on your flight. All that showed up in my SkyMiles account two days after the flight. We were seated in row 8 and it is right up against the wall (see pics). My seat sported 38-inch legroom and 19-inch width plus the ability to recline with impunity, since I only had the coach-class divider behind me. This site does not include all credit card companies or all available credit card offers. in premium economy class, comfort becomes a real masterpiece. It’s a big airport. Per Alitalia’s lounge-access policy, premium-economy flyers cannot get in, but I did, thanks to SkyTeam Elite Plus status as a Delta Platinum Medallion. And it wasn’t free after all; a bill for $2 appeared in my email after the flight. We paid a cash fare of $1,309 for the return ticket and put the fare on the Platinum Card® from American Express, which earns 5x Membership Rewards points on airfare booked directly with airlines or American Express Travel. they also didn't let the passengers to deliver their carriers with their luggage so there was no space in the airplane and we had to hug our stuff during the whole of the flight !! Welcome to BusinessClass, a site for conscious travellers - read our guides, reports and tests. Alitalia Premium Economy Airbus A330. For your next Alitalia flight, use this seating chart to get the most comfortable seats, legroom, and recline on . A very polite agent told me — switching from Italian to English midsentence — that the site was “out of fashion.” What? seating comfort as expected. But I’ll bring a tablet loaded with movies or a book, because that screen is, frankly, painful. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Why not make a quick announcement immediately after dinner? Upgraded seats from economy to premium economy for $197.81 (USD) per person (3 days before flight) The Day of flight: - Arrived at JFK airport at least 4-5 hours early (to enjoy Priority Pass Lounge) however some new TSA rule required emptying of bags with food, medication and it delayed the process. Take off in first class only leg room then sit in rows 9 and 10 ust outside the.. 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