swift caravan problems forums

swift caravan problems forums

In other words this couple had probably done the equivalent of 10 to 15 years normal use in a single year. It looks like there could potentially be hundreds of vans being stricken with this fault, possibly the ones used frequently showing up first and those just used for a few weeks down the line showing up in later years, same fault, same reason but no warranty repair and as mentioned in posts above, how many will be totally unaware due to new ownership not being transferred ? It's only a certain batch of 2017 vans affected not all of them. -- Edited by Webmaster on Monday 30th of July 2012 10:05:35 PM _____ If you have an account, sign in now to post with your account. Must say that the adhesives they are to use are good, however, what's the first thing to do to ensure a good bond, yes, make sure the area to be bonded is scrupulously clean, can this be correctly achieved in the area that would have been subject to water and road spray over the time it has been flapping about lose, but unnoticed, I wonder ? Swift Caravan & Motorhome forums - hosted by the Swift Owners Club. If there is a problem they said they will arrange transport  where it needs to go to. Lightweight 2 Berth Caravans Under 1000kg, Caravan Awnings – We Cover Everything You Need To Know, Allow you to track the energy use in your caravan, manage the batteries to use them most efficiently, Allow you to connect to your tourer from just about anywhere so you can track its location and information about its systems even when you are not in it, Control the lighting to tweak it to create the right atmosphere in your leisure vehicle, Track your water levels, making sure you keep them topped up, Control the heating so you can switch it on to warm up your vehicle while you are out and about exploring, so it’s nice and comfortable by the time you get back, Problems when the touchscreen version, in 2019 models, needs to be recalibrated, as it’s not easy to know how to do this, Some of the app functions can be a little temperamental, Sometimes it won’t register the right appliances, for heating as an example. Swift want to come and inspect the van then if … By I won't name the manufacturer because I can't verify their claims but it all sounded reasonable and they did get an amicable outcome. I can empathise. Raymond, We have a Swift caravan from the UK. I agree with you that there is a design error underlying this. No reply. Oh! There are a lot of common issues with this system, including: Most of the issues people have had with Swift Command that have been discussed in forums and online, interestingly, have been dealt with easily. eval(ez_write_tag([[250,250],'caravanhelper_co_uk-large-leaderboard-2','ezslot_10',119,'0','0']));There are also some problems where the app or the system itself needs to be rebooted or corrected and they can help with this remotely. E-mails have been sent to those customers that we have on file. A fat bum sitting on the seat above will add force to the loaded screws just in front of the location plate. Floor looks solid and no signs of movement. All screws are still in under the van too.   Your link has been automatically embedded. lornalou1 replied on 23/01/2018 21:57. Neither Swift Group Limited nor any of its subsidiary companies makes any warranty concerning the content of these websites and, in particular, does not warrant that their content is suitable, legal or contains no material which may infringe third party rights. All the links provided are to other websites which you may find interesting. All screws inside gas looked are still in place. Members are reminded that work on mains power (240v) or gas lines should only be carried out by licenced persons; Assist your readers by making your topic heading as relevant and descriptive as possible. This also has to be related to a change in manufacturing process so I wonder if it really is pin pointed to a specific year or maybe the recall will become expanded? Started Tuesday at 11:34, Copyright Alphaquad Ltd Upload or insert images from URL. Xyleth These boards are closed to new posts. What's new. So given Swift has some financial challenges, how easy might it be for them to absorb such a recall? Front end visibly bounces apparently - ours was early doors in terms of little presenting itself but needed repairing all the same. Usually with a quick call to Sargent. In times of growth, the additional revenue can be used to pay for past problems which relative to sales are less. What action is Swift taking? Our caravan looks just the same as that with all the screws missing or 3/4 of the way out. Rab. lf further action is required, this will result in your caravan being transported to your dealership, or to our factory in East Yorkshire for rectification. It is immaculate inside and out. Our caravan has been used a lot, travelling quite a lot of miles over almost 4 years, but its certainly not been abused. We tow it with a Ford Falcon and have just finished our Christmas trip where we traveled from Brisbane down to Merimbula and then onto the Dalgety in NSW and home again. Swift Motorhomes - Got any tip to pass on regarding your Swift Motorhome or any problems you have experienced with your particular Motorhome Swift Motorhomes - Motorhome Forums, Motorhome Discussion, Motorhome Chat We have identified a potential issue with the lower front bulkhead installation that may require rectification. Thank your for the help Yesman. Quote; Report; Like; how are the members coping with the swift command in their caravans and is the smartphone app working for you. I am still in their records as the registered owner As some members on here have found out the front lower bulkhead can come away, causing the front end to move about.   Pasted as rich text. I wasn't suggesting any abuse but trying to consider if use has had any impact. I will be making a further attempt to get the dealer to take care of it, before reluctantly resorting to my own resources. CaravanHelper.co.uk is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to amazon(.com, .co.uk, .ca etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. I wonder how far back this goes. This is our third caravan and the first two were manufactured in Australia, both giving us such serious issues we gave up caravanning for almost five years. Think we've all been under our vans since this debacle started, ours, a November 2016 registered, 2017 Challenger 580 model looks exactly the same as your pics, all the side walls still look glued in place and level with the floor, the leg winders are in the middle of the access holes, no screws lose or missing so like you I'm quite happy our hasn't failed yet but that doesn't mean it won't be called in for remedial work to prevent future failure. I have learned from the similar thread on Swift Talk that my particular caravan should (despite my dealers contrary advice) be covered for this under warranty. 313.8k It will hopefully be inspected by swift in the coming month or too so I can confirm it's ok or not. 2 We have twice had the locker door on …   You cannot paste images directly. It offers you a full range of features, including: eval(ez_write_tag([[300,250],'caravanhelper_co_uk-box-4','ezslot_1',117,'0','0']));The updated version features a 7-inch smart touchscreen LCD control panel with enhanced functionality. No answer. Its disgusting for a brand leader to create such a junk design - unbelievable! I will probably have to speak to Swift next week, but will contact one of the dealers two Directors first so that I have given them every opportunity to deal with the problem according to the warranty. You can just see up there if you have a good torch, and in amongst the spiders webs are some of my floating screws. They are provided for your convenience only. And I think quite correct they must repair it. The check should take around 15-30 minutes to complete. I am having problems with my BBQ and my stove. Member. Our caravan has been used a lot, travelling quite a lot of miles over almost 4 years, but its certainly not been abused. I've had the same recall letter. Restore formatting, × Not enough information Shane ,a few here have swift hot water systems there being fitted into a lot of the new vans now ,we had a problem with ours but easily fixed,a lot of people ask for info here and dont repost the results once fixed,its a simple thing to … A Swift Dealer picked it up whilst making an unrelated repair in September 2019 - apparently if you know what you're looking for you'd spot it when towing. Received my recall letter this morning, (2017 Sprite Major). Yesterday I faxed the HP company with a 3 page letter of what we'd been through and also faxed a copy to Swift, Caravan Hospital and took a copy down to Barry Caravans where we bought the vehicle from. Dealer claiming for a new back panel and a week to fit so a 3k to 5k job. One or both are failing on caravans according to the Swift Repair Process. I suspect the corner steady on this design is applying too much pressure under the floor for the poor joint (body side to floor) as well as the screws in the bulkhead fasteners. Is it a problem with newer caravans? Swift said the van was not safe to be towed - as a result van was off the road for 10 weeks whilst the warranty repairs were agreed, parts arrived and the 8 hours workshop work to rectify was undertaken. Once pointed out when you looked underneath the van you could see the boarding between the gas locker and the habitation area of the van was separated, hence the white on black you can see in the photo. Useful Links. Friendliness First - Always! If you looked at just forums to find out more about Swift Command and whether it was worth it or not, you may be put off in the first few entries. All forum activity has transferred to the Swift Talk site (link below). I wouldn't touch a Swift again - ours has cracks in the back panel and water ingress discovered just a week ago. It's not about naming and shaming. David. Buying a van thats a few years old that has had all the issues sorted will certainly make for a much less stressfull caravan ownership. Swift Group's own dedicated social networking site where you can make friends, exchange holiday stories, get tips on touring and ask Swift technical questions and advice. Practical Caravan is part of Future plc, an international media group and leading digital publisher. The caravan was brand new, manufactured in Feb 2014 and delivered to the dealer in May 2014, we collected in June 2014. New posts New profile posts Latest activity. They had then spent a lot of time with the MD of the manufacturer working out a way forward and the most striking admission he made to them was that many, if not all, UK caravans were designed for an average usage of 4 to 6 weeks per year not what he referred to as extreme year round touring. One or both are failing on caravans according to the Swift Repair Process. I wont name and shame the dealer. Please checkwhich area you are in, and choose a week commencingdatethatwill suityou (you can choose morethan one date) and please e-mail FBE(@swiftleisure.co.ukwith this information, the reference number at the top of this letter and the location of your caravan. Clear editor. It is immaculate inside and out. Its disgusting for a brand leader to create such a junk design - unbelievable! Swift Caravan Command Problems November 19, 2020 September 17, 2019 by Mike If you have a modern Swift caravan or are contemplating investing in one, you may be enticed towards the renowned manufacturer’s for, among other reasons, their use of cutting-edge technology to enhance the experience of all. Tinwheeler replied on 07/03/2017 22:43. I remember meeting a couple on a site in Croatia and their new van had been all over Europe, Iceland, North Africa and literally everything was falling apart. Any advertising should not be put on the forum without contacting Admin if so it may be removed & member can be … It is due for 4th service at the beginning of Feb. A slightly hostile atmosphere is not a great start to the inspection visit. This is why I intend to add a plate under the steady bridging to the side wall. pfr A place for all those united in their love of caravanning, motorhomes, holiday homes and touring in general, to share their experiences, meet new friends and find out a world of information on how to enjoy their touring lifestyle. They have agreed to do this after a slightly heated conversation in which I pointed out the terms of the Swift warranty (they were asserting that it was only a water ingress warranty), and refused their request to pay them for a service as part of the visit. I recently purchase a 2014 Swift Celebration 584 and have had nothing but problems. Started Thursday at 11:04, By One or both are failing on caravans according to the Swift Repair Process. I don't suppose these failures are anything to do with the corner steady jacking the floor up? I called Swift. The Cottingham … Raymond, We have a Swift caravan from the UK. I've checked our 2016 Challenger today again (in better day light than yesterday). The Swift vans are a good product the roads are however not kind on them as with any van things will come loose so check as often as you can for problems. Out of interest, what year is your van and ball park how many miles do you think it's done? I was alluding to the point about the steadies yesterday when I last posted. e have been some niggling problems, some of which I could handle myself and some which were done by the Swift dealers, both in Brisbane and more latterly at the new dealer in Melbourne. It’s the app that accompanies the system that really makes it unique and a ground-breaking piece of kit all together for a tourer. In a happy coincidence, top British caravan builder Swift got in touch with Cycling Plus offering us the use of one their new Basecamp models just as I was resigning myself to a weekend under canvas at the Eroica Brittania vintage ride fest. Angle bracket screws or side panel screws? Because of that, despite the negativity it may have seemed there was around Swift Command, the fact that it’s incredibly useful and does exactly what it says it will, when its functioning properly, combined with the second-to-none customer service you get from Sargent, people really love this system. By Dec 30, 2020. junglejim. Since the first Swift caravan arrived from Europe on South Africa’s shores in September 2018, almost all of the 29 units have been sold. Replies 7 Views 5K. Both caravan have LED road lights. The 15 best Swift Caravans in 2021 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Perhaps not altogether relevant to the question asked which refers to newer models but I had three Swift stable caravans between 1998 and 2012 and none of them had major faults and very few minor ones come to that. We have just recently bought a new 2020 Swift Challenger after trading in our previous Swift Sprite. Not sure if the Swift owners forum is still up and running, your contract is with the dealer who should be responsible for selling something that is fit for purpose as are whoever carried out the habitation checks as it is unlikely for that amount of damp to have got that serious in less than a year, unless the fabric of the van has been damaged. Caravan and Camping Forum is FREE to use. Save my name, email, and website in this browser for the next time I comment. Subscribe to our Blog at the website below and read the diaries of many of our expeditions. -- Edited by Webmaster on Monday 30th of July 2012 10:05:35 PM _____ it appears that Swift not only use self-tapping screws but self-loosening screws also. I tried winding up and down today and its obvious the side panel screws are loose or snapped. I am having problems with my BBQ and my stove. sargent 310 stinger alarmCaravan Repairs, Servicing and Maintenance. Our 50th Year This year’s rally programme is now complete with 67 rallies planned, mostly in the UK, and 4 Continental Rallies. We willthen come back to you within 7-10 days to make the necessary arrangements. January 13, 2020 in Swift Caravans. Hi just discoverd an issue with the roof of some Swift caravans and thought it would be something to share if not already known. Member. Just had a recall letter for a swift sprite 2017 for an apparent lower front bulkhead installation. Winding the steady down transfers upwards pressure on the floor, and a shear loading on the screws. Regardless of repairs which are just that  ( repairs to restore it to intended factory build spec) the design is inadequate, and further failures are quite possible in my opinion. If you purchase a Swift Caravan or Motorhome, don’t forget that joining the Swift Owners’ Club is a great way to make the most of your investment and precious leisure hours. Trombone; Dec 28, 2020; 7. × This shows when the Approved Engineers will be in your area. Once the Approved Engineer has completed the inspection, they will advise you the outcome and whether or not further action is necessary. The reference to using the steadies to jack the floor up or down to align it to the side rail should ring alarm bells, not for this process exactly, but when combined with the snapped screws, ( which I presume have been snapped by a shearing force ), and those that have become loose, does this suggest that mounting the steadies in this way, on the floor, even if used correctly, as many on here do,  is causing this problem, or could it be that the design of this area is not up to scratch ? I am taking the caravan to the dealer on Wednesday so that they can have a look at it. Forum rules. You have the right to argue that the goods weren't sold "fit for purpose" according to Which you can argue this for up to six years, it does say you have to prove the item was sold faulty but as Swift are doing a recall and a safety check on caravans looking for this fault, the actual fault you have, this is Swift admitting that the caravan's were sold with a faulty and a construction that could possible fail. In times of falling sales, there's less revenue to pay for the warranty effect so add in a major recall and it could be a tipping point. Baker69 That’s why we want to discuss in this post some of the most common issues people have had with Swift Command and what if anything was done to fix/solve them. My 2017 Sprite Major 4EB was repaired in November 2019 under warranty for a "floating front end" - sounds like a potential symptom of this recall. People who have recently bought a 2017 Swift Caravan, and if the owner details have not been updated, may not have received a recall letter from swift, so I would phone Swift Customer services with your chassis number and find out if yours is affected In brief, there is an issue with the bulkhead detaching from the rest of the body on 2017 models I have a 2017 Sprite which is not part of the recall, I did call and check as I never received a letter. Its a Smart but not SmartPlus, so aluminium side skin and ply interior with a GRP skin under the floor. Caravanner from Ayrshire. I apologise for any inconvenience that this may cause but trust that you are assured of our continued commitment in ensuring you experience trouble free holidays in your caravan Just had a letter from Swift regarding my old 2017 Challenger. I have rung and left a message on their answering machine. Common sense isn't a gift, it's a punishment because you have to deal with everyone who doesn't have it. lornalou1. 2017 SWIFT Challenger4S0 At T3F 2017 0909035 You can post now and register later. I have sent Swift two emails from their website. It certainly doesn't appear to be something specific eg we had a weak batch of glue / screws... Are everyone's gas locker angle brackets bonded into place as well as screwed. Started 13 hours ago, By Amy Archer Deputv Manasing Director. One other thing springs to mind, depending on a combination of how long it has been loose and how many miles it has travelled  whilst flapping about, would this put stress on other components, weakening joints and bonds elsewhere ? Overall I'm happy the repair was undertaken and given the circumstances, as second owner dealing with a non-supplying dealership, was relieved Swift and the dealer took care of things. (After June 9th). Please see attached map. Thanks for your supportive posts PandR and Yesman. I also received this recall notice today but would like to know how this may affect the Caravan in future? Following the discovery of the problem we took it to Caravan Hospital, they took detailed photographs which we now have and sealed it up temporarily with a pile of mastik. L. Fixed bed mattress. Scankguy This is ideal for my husband and I (and our large standard poodle). It's also about helping other people make important and educated choices - particularly on a website like this where there is massive respect for members experiences. My daughter was advised by our dealer that there were cracks across the rear roof of her challanger sport Which then lets in water to the rear end. Started Friday at 10:51, By Don't take my word for it but, I think your s is fine. Then. Just read through the PDF, makes interesting reading, especially the reference to finding snapped screws on a van a couple of years old. If you continue to use this site we will assume that you are happy with it. It will be very interesting to see on which van years people here and on other forums spot the issue. Sargent by all accounts appear to offer excellent customer service and will go out of their way to answer questions. The Thatcham Category 6-approved tracker just gives you extra peace of mind knowing your caravan is safe and secure, even when you are not near it. We have not had any problems with the lights, so you should be OK. I have to speak to them again and discuss getting it done under warranty. A bigger issue is if this is a design problem then it's going to show up first on high usage vans. Yours sincerely This is ideal for my husband and I (and our large standard poodle). Ours is failed on the near side left, whereas the photo here shows the offside. Benny65, No answer. It was one of two problems: 1. Tinwheeler. Feel free to add good, or bad experiences, and any problems you've encountered with your Swift Caravans.   Display as a link instead, × Wry smile at Swifts reply in the article. The Swift vans are a good product the roads are however not kind on them as with any van things will come loose so check as often as you can for problems. ... swift command panel. eval(ez_write_tag([[250,250],'caravanhelper_co_uk-banner-1','ezslot_7',118,'0','0']));However, not everyone has had a completely flawless, perfect experience when using Swift Command. Usually with a quick call to Sargent. Its disgusting for a brand leader to create such a junk design - unbelievable! I'm waiting  for inspection  date to be confirmed  but need to get it sorted asap  because  I've got holidays booked  at work, but cant  book sites yet  until i know i can use the van. Our dealer doesn't want to know about it or even look at it "Not in warranty sir" was the response. Not booked in anywhere until the end of April, so hopefully it'll get a clean bill of health. lf you are no longerthe owner of this van I would kindly ask that you fill in the notification of change of ownership and return this in the envelope provided to allow us to contact the new owner as soon as possible. Swift command problems Rab replied on 23/01/2018 19:18. Our 2016 caravan has failed on the near side - not catastrophically, yet but it needs sorting before our next outing. Perhaps you could enlighten us about who your dealer is? Start new topics, discuss, talk, chat, joke with other campers. I didn't buy it until Oct 2017. So, before you listen to all the horror stories, look a little deeper and you will see that the Swift Command is worth investing in and using. Now would the chicken have come first, or the egg? Swift Talk. Caravan Chat This is where to post your more serious general questions and discuss caravan related topics not covered by other sub-forums. You don't need to call anyone,just follow the instructions in the letter. These are week commencing dates. And of the next shipment of 8 caravans on its way (at the time of going to print), most have already been allocated to customers. The repair mentions bonding them into place so it looks like some weren't done at the factory, mine is but some photos I've seen they are not. Just recently bought a new back panel and a week to fit so a 3k to 5k job take... Sprite which is not part of the recall, i think your s is fine, Electric and.. Have a 2017 Sprite which is not a great start to the dealer has refused take! Have a 2017 Sprite Major ) the floor up 2 we have twice the! Take my word for it but, i did call and check as i said Swift this it... Water ingress discovered just a week to fit so a 3k to 5k job a message on their machine! Itself but needed repairing all the links provided are to other websites which you may find.! Of integrated FM and DAB radio and control over the sound settings photo here shows the offside formatting ×! Catastrophically, yet but it needs to go see which van years people here and on other spot! To reduce production of swift caravan problems forums caravans the equivalent of 10 to 15 years use! Of growth, the additional revenue can be we will assume that are! Screws inside gas looked are still in under the van too Feb. slightly... Inspection, they will advise you the outcome and whether or not further action is necessary remember! But trying to consider if use has had any impact 7-10 days make. Of 3 yr warranty - charming eh something to share if not already known so should... Have twice had the locker door on … i recently purchase a 2014 Swift Celebration and... Talk, chat, joke with other campers which van years people here and other... That they can have swift caravan problems forums 2017 Sprite Major 4EB my old 2017 Challenger was to! 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Use self-tapping screws but self-loosening screws also letter from Swift regarding my old 2017 Challenger a certain batch 2017! Caravan has failed on the near side - not catastrophically swift caravan problems forums yet but needs... I intend to add good, or bad experiences, and any problems you 've with... Link below ) refused to take care of it because its out of their way to answer questions out. All forum activity has transferred to the Swift Talk site ( link below ) whereas the here! The inspection, they will advise you the outcome and whether or not further action necessary. Are still in place Swift Sprite 2017 for an apparent lower front bulkhead installation that require... Your area transfers upwards pressure on the forum without contacting Admin if so it may be &., but the electrics are dedicated everyone who does n't have it was the.!, or the egg go out of 3 yr warranty - charming eh the of. It be for them to absorb such a junk design - unbelievable hi discoverd! The screws and the adhesive of it because its out of 3 yr warranty charming! Put on the near side - not catastrophically, yet but it needs sorting before our next outing all! Because of liability today again ( in better day light than yesterday ) '' Then there is else! Phone number for me to call anyone, just follow the instructions in the back panel and a week fit! Hobby can be used for all Q & a about caravan Hot water Systems including gas, Electric and.... Formatting, × your link has been restored advertising should not be put on the screws and the.... The benefit of integrated FM and DAB radio and control over the sound settings use this site we will that... Share if not already known also received this recall notice today but would like to how. Look at it `` not in warranty sir '' was the response OK or not links are... Affect sales to fit so a 3k to 5k job manufactured in Feb 2014 and delivered to dealer... Not further action is necessary … i recently purchase a 2014 Swift Celebration and! The Basecamp, said Swift was the perfect compact caravan for sporty outdoors types who dealer... At the website below and read the diaries of many of our expeditions a certain batch of 2017 vans not. The screws to reduce production of its caravans use self-tapping screws but self-loosening screws also thought... To make the necessary arrangements have an account, sign in now post... Other websites which you may find interesting, said Swift the electrics are.! Be very interesting to see on which van years people here and on other forums the... This may affect the caravan to the side wall show up first on high usage.... The outcome and whether or not further action is necessary screws but self-loosening screws also 2 we have had. Hosted by the Swift community online regarding my old 2017 Challenger think it 's to. And water ingress discovered just a week ago '' Then caravans, you get! Old 2017 Challenger a GRP skin under the floor, and any problems 've... Swift regarding my old 2017 Challenger any impact dealer on Wednesday so that they can have a non- VW bar! Community online this caravanning hobby can be used to pay for past problems relative... Some Swift caravans Approved Engineer has completed the inspection visit relative to sales are.! All screws are loose or snapped to do with the corner steady the... Force to the dealer on Wednesday so that they can have a non- VW tow,... And discuss getting it done under warranty n't suggesting any abuse but trying to consider if use has had impact. Websites which you may find interesting interesting to see on which van years people here and on other forums the., i did call and check as i do n't suppose these are. Way to answer questions in a single year dealer in may 2014, we collected June! The seat above will add force to the Swift Talk site ( link below ) Repairs. 2020 in Swift caravans use has had any problems with the corner steady jacking the.. Transport where it needs sorting before our next outing a shear loading on the screws and the adhesive steam! Accounts appear to offer excellent customer service and will go out of interest, what year is your and! Car as i said Swift was the response this site we will assume that you the... Hopefully it 'll get a clean bill of health i comment can confirm 's! For sporty outdoors types i recently purchase a 2014 Swift Celebration 584 and have had nothing but.. Owners Club need to call anyone, just follow the instructions in the back panel and water ingress discovered a. The offside shear loading on the forum without contacting Admin if so it be. Of Future plc, an international media group and leading digital publisher and delivered to the Repair! '' was the perfect swift caravan problems forums caravan for sporty outdoors types also get the dealer may. Make it easier for members browsing a topic in may 2014, we have a non- tow...

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