Customer Service Associate. Ordered 4 bottles of perfume 1 did not arrive. Louis Vuitton Customer Services & Support Salaries. I went to the store and Denise was very nice and helpful. My queries to Louis Vuitton as to status were not returned. LOUIS VUITTON Official Canada Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores The order that I placed was not delivered by the promised date. About $42K - $46K/yr Base Pay. Louis Vuitton Mini Pochette Accessoires Monogram Christmas 2020 Rouge Coquelicot Red M69976. What makes it worse is that they are making better sells more then ever during this pandemic . Busy working I missed the email until later and link was expired. Louis Vuitton opened his first store in Paris in 1854, making the French house one of the oldest names in luxury. Louis Vuitton Headquarters HQ, mailing and postal office address is given with the Louis Vuitton contact telephone number, fax number and email address.Louis Vuitton headquarters HQ and customer service department provides help and support to the customers during the working hours and after business hours through emails, phones and online. I would not shop at LV again and would not recommend to anyone. The people I spoke with were nice but I am not sure where the problem is, maybe management or the process.Ordered a wallet as a Christmas gift for my wife on December 15th, it says that it will arrive on December 18th. Check out the latest Louis Vuitton Jobs & Careers. • Researched and navigated through multiple databases such as Excel and Access. Asked for a refund as no perfume left before xmas. Since then, Louis Vuitton has become known for its iconic collection of luxury leather goods as well as cutting-edge clothing under the helm of Marc Jacobs and now Nicolas Ghesquière. Next day suddenly a bag was available but client services never advised they would send me a payment link that would expire in ONE hour. I purchased a small make up pouch to add to my collection and after about 6 months the pocket and all the inside started splitting, from previous customer service at the Louis Vuitton concession in Harris’s I did not return as you do not get any help at … Shipping and packaging is pitiful. I ultimately cancelled my order which was for a special Christmas present. When I unpacked the package. I only had them for 24 hours. Customer. Find your next job in the luxury and fashion industry. I purchased a small make up pouch to add to my collection and after about 6 months the pocket and all the inside started splitting, from previous customer service at the Louis Vuitton concession in Harris’s I did not return as you do not get any help at … This guys lost a track, because they are LV they thing that the good customer service doesn’t mattar for them. Had no correspondence in 2 weeks from her. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you Eventually I got the bag ordered. Was told it shall be sent via their depot as first class delivery. Horrendous policies, worst customer experience I have ever dealt with. To resolve the problem, I tried to contact LV customer service via email, phone and WhatsApp, and I still haven't received a response from them which is extremely unprofessional for such a fashion brand. It sells its world-famous products through standalone stores, store-in- stores in high-end retail stores, and through its e-commerce platform. The company is one of the most valuable brands in the world. WAITED FOR 5 HOURS FOR AN APPOINTMENT IN MANCHESTER ABSOLUTLY REDICULOUS WONT SHOP THERE AGAIN. Salaries posted anonymously by Louis Vuitton employees. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Our selection of expertly curated and 100% authenticated luxury handbags are all available at up to 70% off retail. The service has been shocking, and below the standards of such a brand, considering the cologne was around almost £300. 1800 103 9988 (India) +33 144 132 222 (France) +1 866 884 8866 (USA and Canada) +44 207 998 6286 (United Kingdom) +61 130 058 2827 (Australia) +43 15 336 151 (Austria) +32 22 892 828 (Belgium) +45 33 151 022 (Denmark) It seems to me, that I would have solved the problem faster if I bought the bag in Zara. Poor customer service; all they say is “ visit a store”. About $42K - $46K/yr Base Pay. Louis Vuitton’s son, George invented the classic Louis Vuitton monogram in 1913 which has remained a mainstay of the brand. OPENING HOURS. Customer Service Representative | San Francisco, CA | Sep 12, 2016. See how your offer stacks up to other pay packages and negotiate confidently. Reviewers write the most about Louis Vuitton Handbag and give it 2.3 stars out of 5. Consumers are not pleased with Customer service and Discounts and Special Offers. Sent photos of parcels received and ring footage of delivery to Barbara. LOUIS VUITTON Official International Website - Discover Edmonton Stores and find all Informations about Opening Hours, Localisation, Services and Product Offer ... 2568, 8882 170 Street T5T 4M2 Edmonton - Canada 1.587.855.5824. Louis Vuitton. A wonderful High End Retailer Louis Vuitton that was a pure pleasure to work for and provide excellent customer service to its clients. I have been trying to contact their customer support for almost a week to get a replacement sorted and an exchange on the item, but due to the total lack of response..I've had none, even though a automated message states a response within 12hrs last message was sent 3 days ago and still nothing..I seriously considering requesting a full refund and purchasing something else. LOUIS VUITTON Official Canada Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores No appointment available for the next 30 days Drive me to. © 2021 Trustpilot, Inc. All rights reserved. Total Pay. Louis Vuitton is famous for fine leather luggage and handbags. When I arranged collection for the new year present, surprisingly they send us away saying that the item is’t arrived yet and to check again in the new year!!! Louis Vuitton Neverfull, Louis Vuitton Speedy, Louis Vuit Only the very best authentic used, second hand and vintage Louis Vuitton designer bags and handbags. Louis Vuitton Neverfull, Louis Vuitton Speedy, Louis Vuit Only the very best authentic used, second hand and vintage Louis Vuitton designer bags and handbags. Louis Vuitton Customer Services & Support Salaries. Worst customer service ever. When I got to the store they didn’t have it. Sent photos of parcels received and ring footage of delivery to Barbara. I had not heard anything for 9 days. Very disappointed in their customer service and honoring their promises. They need a lesson from Gucci... no comparison to Gucci for luxury items. About $43K - $46K/yr Avg. About $21 - $23/hr Avg. Our selection of expertly curated and 100% authenticated luxury handbags are all available at up to 70% off retail. The main emphasis of the company is on the premium quality of the goods. All three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions. Meet Louis Vuitton teams. There are 3084 companies in the Louis Vuitton Canada, Inc corporate family. Louis Vuitton Yorkdale Toronto (Curbside Pickup Only) 3401 Dufferin Street #CRU-221 ON Toronto Canada M6A 2T9 +1.289.204.7783 Louis Vuitton Wuhan International Plaza A free inside look at Louis Vuitton salary trends based on 30 salaries wages for 16 jobs at Louis Vuitton. Our selection of expertly curated and 100% authenticated luxury handbags are all available at up to 70% off retail. Discover luxury vintage at LXRandCo. Shop our latest collections and save up to 70% on authentic Louis Vuitton, Chanel, and Hermes handbags and accessories. Louis Vuitton or shortened to LV – is a French fashion house founded in 1854. Printing on coated canvas is a technique used by Louis Vuitton since 1854. Next day, I got phonecall to say payment did not go through and they would have to send link again. Get a free, personalized salary estimate based on today's job market. Also the customer service since the day I placed my order was quick to answer my messages and calls. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Customer Service Representative (17) Artisan (9) Service Associate (8) See more Louis Vuitton reviews by job title. Discover Louis Vuitton's commitment to fine craftsmanship through a selection of leather goods, accessories and more at our Downtown Seattle and Chicago stores. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. So here we go.I placed an order on Nov .23 and the estimated delivery was up to 8 weeks with delivery at the shop (LV Walt Whitman Huntington NY).Today Dec.31 I received a message that my order was ready for pick up!! This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. Few days I had to call again to get an update as I hadn’t heard anything. About $21 - $23/hr Avg. “Mythologizing Louis Vuitton’s service” means, to identify and achieve the objectives and the challenges faced for improving the quality of customer service at each store to enhance customer satisfaction. I have a problem that during corona and 10 month span they raised their prices 3x which is not right, Come on that’s not cool . Ordered 4 bottles of perfume 1 did not arrive. Find out what life is like at Louis Vuitton, then browse jobs and apply today! Louis Vuitton's toll-free customer service number is 1-866-884-8866. Review authors value the most Website. Louis Vuitton Canada, Inc has 30 total employees across all of its locations and generates $7.33 million in sales (USD). Before I travelled I rang and was advised they have the scent in stock. Louis Vuitton Seasonal Sales Associate Jobs, Louis Vuitton Store Planning Manager Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? I wasn’t too bothered about the seal, but the bottle was used and could not present this as a gift as one can understand. Its products include leather goods, handbags, trunks, shoes, watches, jewelry and accessories. They treat me great in the Roosevelt field stores (both locations ) . This unique approach has powered Louis Vuitton to its current position as the most successful luxury brand in China. Louis Vuitton Canada, Inc is located in Toronto, ON, Canada and is part of the Clothing Stores Industry. Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not sufficient system in place! LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you I'm not going to buy any other item from them again. Several phone calls to support and a couple of email, it is now 2 weeks and I still have not received my order nor any updates. Avoid! Louis Vuitton is a brand that deals in the manufacture and sales of specialized products. Louis Vuitton is a fashion house and luxury retail company founded in 1854. Either they do not read well or they just do not care. Totally dissopointed....received a scarf for Christmas that had a snag in it, the gift card my husband requested with a special message on not carried out, the card was blank. Not the people but their process if they have any. Had no correspondence in 2 weeks from her. About $1 - $1/hr Additional Pay. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. Poor quality and service Louis Vuitton products do not last. I asked client services to take my card details and was advised payment went through and product ordered. Customers love all of our LV stencil for royal icing, fondant, butter-cream, chocolate, dusting sugar or any spreadable material. Having just written a negative review for a recent purchase from Maxmara.com, I thought it was only fair to write a positive review for my recent experience with LouisVuitton.com! I would expect client services to call me considering the value being paid for products. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Terrible Customer Support process! 590 salaries ... Canada - All Cities - Alberta - Calgary, AB, Canada Area - Edmonton, AB, Canada Area - British Columbia ... Senior Customer Service Representative. Our advisors will be delighted to answer your questions and provide you personalized advice Terrible customer service from Louis Vuitton Client Service. I contacted Louis Vuitton again today (October 23, 2020) and their system stated it is on its way to the original store of purchase. 8 Questions You Should Absolutely Ask An Interviewer, Agency Specialist salaries - 1 salaries reported, Client Service Advisror salaries - 1 salaries reported, Customer Service Associate salaries - 1 salaries reported, SERVICE ADVISOR salaries - 1 salaries reported, Seasonal Service Associate salaries - 1 salaries reported, The Ultimate Job Interview Preparation Guide, Client Services Specialist salaries ($43k). Travelled approx over 200miles, was a gift for a friend for his special day. Stencil Size: 8″ x 8″ / 20 x 20 cm Character’s size: 1/2 inch / … Glassdoor will not work properly unless browser cookie support is enabled. No one was responsable for the poor quality. Learn about Louis Vuitton culture, salaries, benefits, work-life balance, management, job security, and more. Our advisors are here to help: providing information on your inquiries and advice on your purchases. Most commonly, consumers tend to contact Louis Vuitton to ask questions about: Product/ Service, Return/ Replace, Shipping and Delivery. Had no correspondence in 2 weeks from her. Learn how to enable cookies. The label is well known for its LV monogram, which is featured on most products, ranging from luxury trunks and leather goods to ready-to-wear, shoes, watches, jewellery, accessories, sunglasses, and books. PERSONALIZED CONCIERGE SERVICE Need help finding the perfect item? Please contact Client Services team at +1.866.VUITTON for additional options to purchase. Monday to Friday: 8am - 9pm CT; Saturday: 9am - 9pm CT Most commonly, consumers tend to contact Louis Vuitton to ask questions about: Product/ Service, Return/ Replace, Shipping and Delivery. To purchase products online and pick up in store, place in your cart and select “Collect in Store” at checkout. Absolutely fuming with the poor service received, taken 16 days to tell me that nothing can be done. I complained to LV, they referred me to the manager at Sloan street, who was rude, unprofessional, abrupt, did not understand the situation as it was Gift, and advised he would need to investigate with his warehouse team in Paris. Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. About $20 - $22/hr Base Pay. The label's LV monogram appears on most of its products, ranging from luxury trunks and leather goods to ready-to-wear, shoes, watches, jewelry, accessories, sunglasses and books. I followed instructions and received an email in August 2020 the package was signed for delivery. ... United States Canada. Louis Vuitton Neverfull, Louis Vuitton Speedy, Louis Vuit Only the very best authentic used, second hand and vintage Louis Vuitton designer bags and handbags. Louis Vuitton's toll-free customer service number is 1-866-884-8866. Idk if it’s the Virgil deal but it’s annoying . Too bad cannot leave a negative number. I called to return and Louis Vuitton sent me a return label. • Successfully achieved high monthly sales goals, and won product contest. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! Reviewers write the most about Louis Vuitton Handbag and give it 2.3 stars out of 5. Customer Service Associate. Never ever buy from them again. They told me that my exchange case is a high priority and that they will contact me soon. Discover Louis Vuitton's commitment to fine craftsmanship through a selection of leather goods, accessories and more at our Downtown Seattle and Chicago stores. I called again and the suggestion made this time is that they will just cancel and process a refund. Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style and always aiming for the finest quality. *** UPDATE ***It is now January 4th 2021 still with NO RESOLUTION! I am worried that this will again be stuck in the process. Instead of using machines to increase their production the company has take… Read Louis Vuitton reviews, including information from current and former employees on salaries, benefits, and more. They are too big and over this things they only care about how to close the next transaction! Customer Service Associate. I would like to thank the customer service staff, who did in this instance go above and beyond. I was told I'd be put on a waiting list. So I rang back, was advised the depot does not send out unsealed packages, well I received this hence the complaint. About $43K - $46K/yr Avg. As I wanted it personalized with initials engraved. However, after the call, I received an e-mail saying that they are PROCESSING A RETURN! In order to supply the best imaginable products the company has always concentratedon the designs that are intricately created and artisanship that is traditional as well as simply exquisite. LOUIS VUITTON Official Website United Kingdom - Locate all Louis Vuitton Stores in Canada and in the World. The French fashion house of LV began making luggage in 1854. Total Pay. Louis Vuitton Customer Services & Support Salaries. What an absolute joke. I am still in shocking after buying my sister a wallet for her birthday I was tracking it and it stated it was delivered but I hadn't received it.Online it says won't be left without signature so how I have contacted which they sent me a screenshot of when it was delivered and apparently a susan signed for it and was delivered at 1:20 so I wouldn't of been in as I was on the school run and I have no neighbour susan. About CA$18 - CA$19/hr Avg. Ordered 4 bottles of perfume 1 did not arrive. Very sad. Louis Vuitton is the world's most valuable luxury brand and is a division of LVMH. Since then, new innovations and printing techniques have been developed to allow for more complex and rich designs. Only the latest review will count in the company's TrustScore. This was complete lies! My bag is beautiful and well made!! Customer Service; English Canada. Received the delivery few days later. Louis Vitton's main competitors are Gucci and Christian Dior. I contacted many times to solve this issue but all they say is they will send an email to the team and no way they will transfer you to a responsible. Reviews from Louis Vuitton employees about working as a Team Leader at Louis Vuitton. Review authors value the most Website. Time to review your payment process Louis Vuitton, sending one hour payment link is horrendous policy! Total Pay. I had to call each time and each time they just tell me that they escalated with management.For a well-known brand, this is terrible!!! Know Your Worth™. Since then, Louis Vuitton has become known for its iconic collection of luxury leather goods as well as cutting-edge clothing under the helm of Marc Jacobs and now Nicolas Ghesquière. Louis Vuitton Top Handle Bag Brown Coated Canvas Printed Gold-Tone Hardware Leather Trim Flat Handles Microfiber Lining & Single Interior Pocket Snap Closure at Front Includes Dust Bag Total Pay. Consumers are not pleased with Customer service and Discounts and Special Offers. The scent had no seal, and bottle was used, it was not a full bottle. this will be definitely my last purchase from this brand. Louis Vuitton Malletier, commonly known as Louis Vuitton (French pronunciation: [lwi vɥitɔ̃]) or shortened to LV, is a French fashion house and luxury goods company founded in 1854 by Louis Vuitton. We’d purchased a gift for my son back in November, it disappeared once arriving at the uk depot, the customer service team worked hard and managed to procure one, in one of their stores, allowing us to collect it and have it in time for Christmas ~ so I would personally like to thank Richard for all his hard work ~ Thank you Richard , Perfect again again Great webshopFast shippPersonale support Super, Christmas time shopping and presents are 100% the best in LV shops across EU... Magic times)). Louis Vuitton opened his first store in Paris in 1854, making the French house one of the oldest names in luxury. Tried to purchase a bag that was out of stock on the website. I returned an item and got the receipt for the refund confirmation, 3months passed and no refund is received. Poor quality and service Louis Vuitton products do not last. This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! Louis Vuitton Customer Services & Support Salaries. LOUIS VUITTON Official International Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. I’m very impressed and will buy from them again. When I ordered it says “click collect”on 30/12/20- but No! Louis Vuitton Careers Official website – Explore job opportunities at Louis Vuitton. Louis Vuitton Reviews by Location. GUTTED.... Bought a cologne, oud from Sloan street, on 5 dec 2020. I was advised they don’t have the cologne I want in stock, and could get a refund or an exchange for something else or order again via online and we shall send out the scent in post. I’m obsessed! 590 salaries ... Canada - All Cities - Alberta - Calgary, AB, Canada Area - Edmonton, AB, Canada Area - British Columbia ... Senior Customer Service Representative. Louis Vuitton Customer Service Contacts. On the 1st of December, I contacted a store in Monaco and asked for an exchange option. This raised red flag because it means that I will not receive my refund until they receive the item from ME which did not even leave their WAREHOUSE! I have not yet received a response, nor the possibility of replacing or returning the product. Louis Vuitton is famous for fine leather luggage and handbags. The company is one of the most valuable brands in the world. Louis Vitton's main competitors are Gucci and Christian Dior. Please contact our Personalized Concierge Service at email@example.com for assistance. Spent 3 phonecalls totalling over and hour trying to rebook. So on my sister's 21st I had nothing to give her and still awaiting wheather to see will I get replacement or refund so disappointing considering the big brand they are. I was told “the manager” would contact the closest LV store and arrange something. Select products available in store, may not be available online or over the phone. Louis Vuitton incorporates various printing applications that are unique and chosen specifically for each collection. How to Answer: What Are Your Strengths and Weaknesses? I could understand if they weren’t selling. I have sent 3 emails and made 2 phone calls to be told it is still under investigation. Total time was 5 phonecalls, many emails and twice failure. Great service despite Christmas and border closures. Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style and always aiming for the finest quality. About $20 - $22/hr Base Pay. About $1 - $1/hr Additional Pay. For a renowned large branded company. I’m so sorry for all the bad experiences that other people had, but I’m happy to be one of the lucky people who received the bag safely! Sent photos of parcels received and ring footage of delivery to Barbara. I have ordered online - “click and collect”gift for my wife, it supposed to be new year present. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Total Pay. Will have to wait 24 hours till someone gets in touch. After 100 emails and 10 visits to the store they have told me that my shoes were ware and tear and not a defect. I have no issues with Louis Vuitton with the customer service. ), 7 of the Best Situational Interview Questions. Can’t wait to wear it! The machines that engrave initials are out of use in all branches. I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. Our Louis Vuitton Stencil is one of our top-selling cake decorating supplies of all time.